What is the contact information for the Travel booking the roundtrip international flights? Travel Agency Name: Echo Travel Ltd. Toll Free Number: 1-877-301-0899 Toll Free Fax: 1-604-301-0898 Email Address: [email protected] Contact Name: Sylvia Tan
What are the business hours of the Travel Agency? For your convenience, Echo Travel Ltd. has extended its business hours to: Monday-Sunday 8:00 Am - 11:00 PM EST Starting from Nov.1 to Nov.3, Echo Travel Ltd. will provide 24-hour phone support to delegates.
How will I receive my ticket? Your international airline ticket is issue as an electronic ticket (e-ticket). The e-ticket will be send to the email address you provided in the travel registration form. Please be sure to print a copy of the e-ticket and bring with you to the airport to check-in. What should I do after I receive my e-ticket? When you receive your e-ticket, it is very important that you verify all the information. Make sure that your name matches the name in your passport and that the dates and flights are correct. If you notice any errors, please contact Echo Travel Ltd. immediately by calling 1-877-301-0899 or emailing [email protected] What should I do if I miss my flight? Please contact the airline immediately. Airlines have representatives at each airport, who will be able to assist you. You may also contact Echo Travel Ltd. to help you find the next available flight. Can I fly out of a hub city other than the one assigned to me by the College Board? All flight assignments are made by the organizers. You may request a change of your assigned hub city, however, it is not guaranteed that your request can be accommodated. You may also purchase your own ticket, in which case you will be responsible for the cost of the airfare ticket. Echo Travel can arrange a flight from your requested hub city. How early should I arrive at the Airport to check-in? As a result of heightened security measures, we suggest that you arrive at the airport at least 3 hours prior to your departure time. If you are booking your own domestic flights, please make sure to arrive at the designated hub city at least 3 hours before your international flight departs. When can I book my connecting flight, if I am arranging it on my own? Please do not book your domestic flight until your international flight is confirmed by the organizer. What are the luggage restrictions for the international flight? Baggage restrictions and requirements are different for each airline, so please check the Web site of the airline you are flying on: United Airlines: http://www.united.com/page/middlepage/0,6823,1031,00.html?navSource=HPDropdown07&linkTitle=baggage Continental Airlines: http://www.continental.com/web/en-US/content/travel/baggage/check.aspx?SID=1E8F1ED5B6AA42D28D3A86CB47E0A093 Air China: http://www.airchina.com.cn/index.jsp AA Airlines: http://www.aa.com/i18n/travelInformation/baggage/baggageAllowance.jsp For information on carry-on baggage restrictions, please visit the Transportation Security Administration Web site: http://www.tsa.gov/ What are the carry on restrictions for domestic flights in China? The most limiting restrictions on luggage are those dealing with Chinese domestic flights. When traveling by air within China, you are restricted to ONE carry-on bag and ONE checked bag. The checked bag MUST weigh less than 42 lbs. Overweight luggage in China is penalized heavily and will delay your travel. Please remember the domestic requirements as that will be the limiting factor when traveling by air within China. Can I upgrade my seat? The international round-trip tickets provided by the organizers are economy class. If you wish to upgrade your ticket, you will be responsible for the price difference. To request a seat upgrade, please contact Echo Travel by calling our toll free number 1-877-301-0899 or emailing [email protected] Can I collect Air Mileage with the Airlines? Yes. If you have a frequent flyer membership with the airline you will be flying on, please provide your membership number to Echo Travel. If you are not a current member but would like to become one, please go to the airline's website to enroll.